Evaluation and completion of your application, provision of the products and services that you have ordered (including travel insurance coverage), for customer service, administrative services. | Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
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To establish the appropriate language level, analyze your skills and suggest improvements. | Processing is necessary for the performance of a contract.
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For statistical purposes, system maintenance, backup, calculating usage levels, and helping diagnose server problems with the CCAP Products, for business development as well as to ensure that the CCAP Products function properly. | Legitimate interest in administering and improving the CCAP Products for the benefit of users.
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To allow you to contact and be contacted by other users through the CCAP Products. | Processing is necessary for the performance of a contract.
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To provide customer service or send service related information, via various channels such as SMS, messenger services like WhatsApp, Facebook Messenger, chat bots or email. | Processing is necessary for the performance of a contract.
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To allow you to participate on message boards, chat, profile pages and blogs and use other services enabling you to post information and materials. | Processing is necessary for the performance of a contract.
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To establish, exercise or defend legal claims or for debt collection. | Legal obligation. Legitimate interest in bringing and defending legal claims or for debt collection to protect the business.
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To detect, investigate or prevent information security incidents and/or report fraud, misrepresentation or crime. | Legal obligation. Legitimate interest in detecting, investigating or preventing information security incidents, misrepresentation and crime to protect (a) users of the CCAP Products, and (b) our directors, employees and consultants.
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To meet applicable legal, regulatory and compliance requirements. | Legal obligation Legitimate interest in ensuring compliance with applicable laws and regulations.
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Use of photos or video recordings in marketing material to promote CCAP’s products. | |
To analyze and improve our offers by identifying usage trends, determining the effectiveness of our promotional campaigns and tailoring the CCAP Products experience and content based on your past activities on the CCAP Products. | |
To provide you with personalized location-based services and content through the use of your device’s physical location. | |
To market our products and services, including special promotions based on your interests. | Consent. Legitimate interest, for direct marketing of products or services similar to the one(s) you have already purchased from that same legal entity within a limited period of time.
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For the transmission and communication to third-party companies or our affiliates for their marketing purposes, including direct marketing activities and telemarketing. | |
For the transmission and communication to third-party companies for the purpose of offering payment solutions, travel arrangement or IT service. | Processing is necessary for the performance of a contract. Legitimate interest in running a commercial enterprise which employs the services of appropriate third party service providers.
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Processing of sensitive data. | Consent. Necessary to protect the vital interests of the data subject.
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To analyze our interactions to improve our sales process, our product and quality control. | |